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Terms and conditions: This page is under development and these may be subject to change with notice

(All bookings accepted by us are subject to these terms & conditions)

1. Booking procedure, payment terms and remittance
   
   1.1 Guests should contact us to check availability and price.
   1.2 Send us your completed booking form and reservation deposit of £100 per week. Please note that in the event of cancellation by the Client (ie. you) of a confirmed booking this deposit is NOT REFUNDABLE.
   1.3 A booking will only be considered firm when the reservation deposit and booking form has been received and when we have confirmed the booking.
   1.4 The balance is due 8 weeks before the date you arrive at the villa. No reminder will be issued. PLEASE NOTE: In the event this full payment is not made by the Due Date the Owners (ie us) reserve the right to cancel the booking.
   1.5 Bookings made within 8 weeks of arrival are payable in full at the time of booking.
   1.6 You may change your booking, in which case we will make every effort to accommodate any requests. There may be a charge for this service
    
2. Security deposit
   
   2.1 In addition to the rental charge a security deposit of £200 is payable when the final balance is due - to cover breakages or damage to the premises and or contents and excessive cleaning costs other than those normally incurred in connection with the occupation of the premises. The deposit will be refunded within 30 days of vacating the villa, subject to deductions if any to cover the expenses mentioned above.
    
3. Cancellation
   
   3.1 You may cancel the booking at any time subject to cancellation charges
   3.2 Cancellation must be in writing.
   3.3 The following calculation charges apply to all rentals:
    
• Any cancellation 8 weeks or more - loss of full reservation deposit
• 2 to 8 weeks prior to arrival - 50% 0f total rental charge
• Less than 2 weeks prior to arrival - 100% of total rental charge

3.4 If payments are made by credit card and subsequently cancelled, a 5% credit card commission charge will be made.

4. Cancellation by us
   
   4.1 In the unlikely event of cancellation by us, we will fully refund you any moneys you have paid.
    
5. Accommodation
   
   5.1 Subletting, sharing or assigning is strictly prohibited
   5.2 The villa will be available to guests after 4:00pm Florida time on the day of arrival, unless otherwise agreed.
   5.3 The villa must be vacated by 10:00am Florida time on the day of departure, unless otherwise agreed.
   5.4 Only the persons shown on the booking form are permitted to stay in the property booked.
    
6. Use of swimming pool and spa
   
   6.1 Swimming pools and spa's can be dangerous and ours is not to be used by children without adult supervision.
   6.2 No bubble bath or similar liquids are to be used in the pool or spa
   6.3 For your own safety, glass or bottles are not allowed in the pool area or spa
    
7. Loss and damage
   
   7.1 Any loss or damage incurred during the length of your stay to the villa will be reimbursed by the lead renter.
   7.2 Any loss or damage costing above the security deposit will be fully reimbursed by the lead renter within 1 week (7 days) of departure.
    
8. Smoking
   
   9.1 For the comfort and safety of guests, our villa is strictly non smoking
    
9. Animals and pets
   
   10.1 Animals and pets are not permitted in the villa
    
10. Insects and pests
    
    11.1 Insects and pests are inevitably present in the Florida climate. The villa receives periodic pest control treatment.
     
11. Complaints
    
    In the unlikely event that the guest has any reason for complaint or dissatisfaction, they must contact our management company, Vacation A Way Tel 863 227 5281 so that speedy and remedial action is taken. 

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